Privacy Policy

Privacy Policy

This Privacy Policy describes how Spot's Pawtique collects, uses, and discloses your personal information when you visit, use, or make a purchase from our store, or otherwise communicate with us.

Personal Information We Collect

We may collect the following categories of personal information:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including payment card information, transaction details, and payment confirmation.
  • Account information including your username, password, and preferences.
  • Transaction information including items you view, add to cart, or purchase.
  • Communications with us including customer support inquiries.
  • Device information including your IP address and browser details.
  • Usage information including how you interact with our store.

How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders, including shipping and returns.
  • Send order confirmations, tracking updates, and customer support communications.
  • Send marketing and promotional communications (you may opt out at any time).
  • Detect and prevent fraud and ensure security.
  • Comply with applicable legal obligations.

How We Share Your Information

We may share your personal information with:

  • Service providers who help us operate our store (e.g., payment processing, shipping, IT).
  • Business and marketing partners for advertising purposes.
  • Shopify, which powers our store. Learn more at the Shopify Consumer Privacy Policy.
  • Law enforcement or government agencies when required by law.

Your Rights and Choices

Depending on where you live, you may have the right to access, correct, delete, or port your personal information. You may also have the right to opt out of targeted advertising. To exercise your rights, please contact us using the details below.

You may opt out of marketing emails at any time by clicking the unsubscribe link in any email we send.

Children's Data

Our store is not intended for children. We do not knowingly collect personal information from children under the age of majority.

Security

We take reasonable measures to protect your personal information, but no method of transmission over the internet is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at spotspawtique@gmail.com.